Token ([info]medusaofticun) wrote in [info]iworkatborders,

Hey....Borders sucks butt.....and here's why

Howdy., I'm a disgruntled former Borders monkey....
so if you're all pro-Borders, Borders-doesn't-suck, then STOP READING NOW,for the sake of your sanity and snarky morale....

now here's a lil story about a girl named Vern

i worked at Borders #496 in Lithonia, GA for over a year and was summarily fired about 3 months ago now....

sure, i'm pissed, i'm not very objective, so take all this with a grain of salt

Borders treats it's emplyees like crap....i started out making 6.50, less than i've ever made in my life, but with a guarantee that i was being compensated for my prior coffee and book experience (Caribou Coffee, public library)....what a bullshit ass lie THAT was

i was also told that i would be "developed" (whatever the hell THAT means)...the entire time i was there, i was never offered any of the various opportunities for growth that became available at my store (SPO assistance, IPT team etc etc)
my manager at the time relied heavily on my expertise to train new employees and run registers and info....all without compensating me in any way

i was told time and time again that i would be rewarded for special programs (remember the HP5 pre-order race?)...never saw shit

i found out later that my manager basically used me and my fellow employees, all the while i was working with a phone in my left hand and my rigth hand ringing up a customer and begging for additional help.....my manager was making huge bonuses by *not* hiring help and being under payroll!

now, i know retail sucks, but is that in any way helping store morale here?

so, that guy gets fired...which starts a whole new wave of paranoia

store 496 became the Salem Witch Trials of Lithonia, GA...LP was *constantly in the store "who is stealing? who can you trust/not trust? WHAT IS THE WORST THING YOU EVER DID? (seriously some LP guy asked me this) is stealing ever justified?" WHATHAPHUCK?!?!?!?

in one month 8 or more employees were either fired or left due to the persecution and plain negative bullshit that LP was giving us and our managers were powerless to protect us from....it was HELL!!!

i dunno, the whole experience was bullshit

i just really wanted to say soemthing, i know that Corporate reads this community and i want to be the voice for people who feel they can't say all that they want to here....so call me the community's new asshole

call me a disgruntled employee
call me whatever you like, but
i'm here
i'm queer
get used to me......damnit, jim!


UNIVERSOULTRANSMISSIONOVAH

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Anonymous

November 30 2003, 19:42:34 UTC 8 years ago

I'm working for store one, at the moment, and it's employees are on strike. They sent me over from a different store and all that. Unfortunately, not much can be done about my own employment, since I'm not union like they are, and if I'm told to go there, I'm not legally protected like a union.

So pretty much the only hope you have to stop it is to form a union that's strong enough to withstand union-busting tactics, and likewise at every store. Unfortunately, that's pretty unlikely and you have to have a really tight-knit group of employees.

They're hurting bad they're right now, though. It feels like it's June or something, not early December.

[info]medusaofticun

December 1 2003, 07:49:14 UTC 8 years ago

dayum

you work at store #1? damn, that has to suck right now, cuz it's only half the store that's unionized/striking, right? i mean, how does the other half of you feel....sympathetic, antagonistic, fearful? that's gotta be crazy....
i dunno, my best is with ya...
good luck!

Anonymous

1 year ago

Anonymous

November 30 2003, 23:27:21 UTC 8 years ago

I can't stop myself from agreeing with you...and agreeing ang agreeing and agreeing. I wouldn't call myself "anti-Borders" nor would I call myself "pro-Borders"....maybe I should just call myself unfortunate because I still work at Borders.

I have always found Borders tactics to be...well insane. Disgruntle all the employees by doing things like "category management" or giving bonuses to managers for keeping things like payroll in check...or even better....REMIND YOUR EMPLOYEES ON A DAILY BASIS THAT THEY ARE ONLY VALUABLE IF THEY BECOME BORDERS SHEEP...BECAUSE YES, WE ALL ARE AWARE THAT WE ARE REPLACABLE. I think that is the most important message that I have been taught working at Borders, is that no matter how hard I work...I am always "replacable." To corporate, and at times to my own managers, I am just a warm body that can put on a smile and lead a customer and yes, put the product in their hands and suggest another item.

The problem with corporate is that they are too far removed from the store to realize what actually goes on. I was told by a manager that I needed to put up a sign above the DANCE section that said "POP/ROCK." When I told him that I thought it was stupid because I didn't want to have to deal with customers asking me 1) where Dance was and 2) why we have a sign that says pop/rock above dance. He told me that we had to put the sign up because our DM was visiting the store and that "she wouldn't care what reason I had, we just HAD to put the sign up." My DM spends about 2 hours in our store (and I would assume 2 hours in any other store) about once a month. Other than that, I have no idea what she does....but I do know that she might only be actually in a store for about 15 hours a MONTH.

I really hope that corporate reads this journal...but at the same time I am of the belief that they either DON'T or DON'T CARE. If they did actually care a lot of things would have changed by now, or at least stupid retarded stuff would stop happening (like having half of the music off sale list still remaining on sale--ya that's right...next week take your off-sale list and type in all the BINC numbers into price inquiry...you'll see that half of the items still ring up on sale...don't believe me? take the list and do this on the following Friday after the list is out...you'll see......).

Alright...there is my rant....please accept my apologies for the crap that has happened to you, and I wish you the best in your future. Unfortunatly, I am going to be a coward and post this anonymously. I mean hey, I still get paid this company, and being a student...I really don't have better options. Good luck.

[info]medusaofticun

December 1 2003, 08:02:17 UTC 8 years ago

OMIGAWD, I totally forgot about CAT-MAN....as if anyone ever wanted to recover kids/computers before, they added another level of confusion to the sections, so that now you need an autistic kid and a seeing-eye dog to find anything in there!

and i feel ya on the whole DM thing....our DM, Patty spent like 8 hrs in our store every month, but culd manager to literally make our merch suprvs CRY every time she came by.....IT'S ALL WRONG! WRONG! WRONG!

and you know how those visits end up, the DM gets onto your GM, your GM bitches out your supervisors and they take it out on you....
the next thing ya know your making drinks/cashiering/shelving/making recommendations with 3 to 5 managers on your back/over your shoulder AT ALL TIMES!
it's like, i can't really shelve with your dick in my ass, sir!!!!

and as for your apologies...thanx for the empathy but don't sweat it...
it's not *your* fault Borders sucks big fat donkey dick.....
and good luck to you , as well

[info]dewaltgirl

December 1 2003, 16:11:29 UTC 8 years ago

corporate reads my community? hrmmm...might have to make this community friends only.

Anonymous

December 18 2003, 02:21:30 UTC 8 years ago

I don't have a LiveJournal user name

I find it very interesting that you failed to mention exactly why you were fired and since you offered no protest on that matter, I can only assume it was justified. You accepted the position at $6.50 an hour. If it wasn't enough $$$ you should have turned it down, not complain about it after the fact. $6.50 is a seller rate. A seller is expected to know how to work in the cafe or the info desk or the registers. It is a higher starting wage so it seems you were being compensated for the duties you were performing. What initiative do you show for the other positions you mentioned? Just because you may have wanted a position doesn't mean there weren't more qualified people for it. Besides, the IPT is a lateral move and provides no additional compensation. Now we would want you receiving shipments or placing spo's or shelving without a little extra something, would we?

Borders #108 Employee

Anonymous

December 18 2003, 02:27:40 UTC 8 years ago

I don't have a LiveJournal user name

I find it very interesting that you failed to mention exactly why you were fired and since you offered no protest on that matter, I can only assume it was justified. You accepted the position at $6.50 an hour. If it wasn't enough $$$ you should have turned it down, not complain about it after the fact. $6.50 is a seller rate. A seller is expected to know how to work in the cafe or the info desk or the registers. It is a higher starting wage so it seems you were being compensated for the duties you were performing. What initiative do you show for the other positions you mentioned? Just because you may have wanted a position doesn't mean there weren't more qualified people for it. Besides, the IPT is a lateral move and provides no additional compensation. Now we wouldn't want you receiving shipments or placing spo's or shelving without a little extra something, would we?

Borders #108 Employee

Anonymous

December 18 2003, 02:28:29 UTC 8 years ago

I don't have a LiveJournal user name

I find it very interesting that you failed to mention exactly why you were fired and since you offered no protest on that matter, I can only assume it was justified. You accepted the position at $6.50 an hour. If it wasn't enough $$$ you should have turned it down, not complain about it after the fact. $6.50 is a seller rate. A seller is expected to know how to work in the cafe or the info desk or the registers. It is a higher starting wage so it seems you were being compensated for the duties you were performing. What initiative did you show for the other positions you mentioned? Just because you may have wanted a position doesn't mean there weren't more qualified people for it. Besides, the IPT is a lateral move and provides no additional compensation. Now we wouldn't want you receiving shipments or placing spo's or shelving without a little extra something, would we?

Borders #108 Employee

Anonymous

January 8 2004, 15:45:46 UTC 8 years ago

store 50 I hate you

Oh yeah I feel your pain(s). I worked at store 50 in Dc for some months while looking for a (real) job. I can honestly say that this was the worst career move I've ever made. No opportunities, ridiculous wages, nonsense mgmt decisions, stupid catman, etc... Not to mention that the overall business practices that I witnessed will now make me shop exclusively at independant bookstores.
Fuck you Borders!

Deleted comment

Anonymous

1 year ago

Anonymous

January 9 2004, 12:01:46 UTC 8 years ago

Paperback Reader in the Kankakee/Bradley/Bourbonanis area is also a very good independant bookstore. hell, more people go there and rely on her orders than going to waldenbooks or BNN.

Anonymous

January 13 2004, 07:56:04 UTC 8 years ago

Man, you guys have no idea how glad I am to find so many like-minded people. I work at a Borders on the West Coast and am currently getting the kind of treatment I'd expect if I'd dropped the soap in the Attica shower. Here's my tale o' woe...

I've been at the same Borders store for over four years now. It's a crappy retail job but it paid the bills while I pursued my real interest in writing. Well, I got some money for my work so I decided to take a leave of absence to work on my writing. Two months passed and I started getting a little stir crazy sitting at my apartment all day. I have some really good friends on the staff at the store, so when they called to ask if I wanted to come back, I said yes. I came back as a part-timer, with the intention to move back to full-time when the opportunity presented itself. What our brilliant HR manager failed to tell me was that I was giving up my accrued vacation time, insurance, etc. and that I'd be starting over from ground zero. Anyway, I eventually started working full-time hours again, despite still having part-time status. I asked the HR manager to bring me back on full-time, but was told there was some hesitation from the GM. Then, he was transferred to another store and I had a new manager who had no history with me and who I could dazzle.

I brought up the idea of coming on full-time to the manager and was asked to work some overnight shifts to help out with replenishment during this past X-Mas season. If I proved myself to her during this time, full-time was mine again. So I agreed to the overnight shifts where I performed any number of meaningless tasks...and I impressed her. I was assured that the full-time status would be mine. She even said she'd backdate the form so I'd be eligible for benefits that much sooner.

So we're not even to Christmas yet and they begin to cut my hours. I inquire about this and am told that the DM is really coming down on payroll and that all part-timers are taking the hit. I ask about my full-time status and am told that she'd like to, but it's just not feasible right now. Meanwhile, she's bringing in more part-timers to fill slots that I could just as easily do myself. Finally, I push the issue and she tells me I can have full-time if I work in the cafe. Now, not to be snooty here, but I'm not a cafe person. I work in music primarily and then books. This was a condition of me taking the job in the first place, this was a well-known fact among the entire staff of the store...the GM even said that she ran it past the HR manager, who said I probably wouldn't go for it. So I had a choice: take the cafe gig and get full time or deal with my hours getting cut, which would leave me with about 30 hours a week. I chose the later, with her assurance that as soon as the hours "bounce back" I'll get the full-time status.

Well, guess what? They never bounced back. My hours have been cut even more drastically. Now, not only do I not have insurance, they're not paying me enough to get the prescription I need from the pharmacy. I used to work five eight hour shifts a week, now I'm scheduled from 7:30 to 11:30 on a Saturday night. It's fucking insulting, especially to someone with my experience and the knowledge and work ethic I bring to the store.

I'm looking for new employment right now but I live in one of the states with the worst level of unemployment. So I stick around, growing increasingly bitter as they gleefully tell me to push their asinine new promotions or collect emails and try to push product on people they neither want or need, like I'm some kind of fucking used car salesman.

I know all retail is hell, but when I first started at Borders, it was almost a Golden Age...it was fun and we had a kind of autonomy we don't any more. It's a whole new mindset at the company and they're goosestepping their Nazi asses towards a greater profit margin, no matter who they trample in their wake.

Anonymous

March 8 2004, 18:37:03 UTC 8 years ago

I'm willing to bet they probably pulled some jive-ass bullshit like make the multimedia staff document their thoughts in a red journal and tear out the pages that they didn't like, huh?

Anonymous

5 years ago

Anonymous

4 years ago

Anonymous

June 1 2007, 04:32:37 UTC 5 years ago

Borders CEO wants to trap you like a mouse!

Sad but true... read about Jones' comments at the 2007 Book Expo America (BEA) conference here: http://litminds.org/blog/2007/05/borders_ceo_compares_his_custo.html

[info]giveadont

June 3 2008, 18:19:12 UTC 3 years ago

I became friends with a lot of people there and that’s really the only good thing I have left to say about that place.
I made fun of customers constantly because, let’s face it, it only took 10-seconds from one dickhead and/or cuntbag {I’m trying to be Politically Correct} to ruin your entire day. But, why did I quit?

Well…

The place has turned into a corporate hellhole in which rules, practices and whatnot are changed constantly, almost monthly, and it isn't simple, ignorable things either - no - it's things that could get you fired or in serious trouble for not doing/doing incorrectly at that time but, the rule would then change completely and we'd be doing something different - maybe even contrary to what we were doing before - that was equally useless and tedious.

90% of the time we were severely understaffed while cutting hours (that's called a paradox). Personally, I went from working there 4 days a week for about 25 hours... down to 1 day a week for 4-8 hours, randomly and without much notice.

The store manager was/is a micromanager and she has no tact or plausible people skills; she's also a very vindictive bitch toward the hardest working supervisor there (the SBC cafe supervisor, who already gets enough arbitrary shit from the higher echelons). The only good (or, rather, entertaining) part about the store manager was the fact that she swans around like a poodle that needs to go outside every time the CEOs show up for “inspection”.

Small-talk is my # 1 pep-peeve.

Also, don't congratulate yourself for making plan because practically everybody who shows up to that store already knows what they want (the fact that you were working that day is called 'coincidence').

"No, that book is not in the back, there's nothing in the back except a few empty boxes, shelves and garbage cans."

The Border’s Rewards Card is a clever disguise for “do you want fries with that?”

SBC gets it's own paragraph:
Who cares if you’re not wearing black dress pants with a solid-color black or white collared-shirt in the café or if you have a lip ring - it’s fucking 2008 - I’ve never met any rational person from the Midwest who refuses to buy from someone wearing a t-shirt underneath their apron. Stop fooling yourselves, you’re not a gourmet coffee-shop (because let’s face it, what the FUCK does “gourmet” even mean anymore) and “looking professional” is a myth of the Protestant work ethic.

And here’s a suggestion if you want to cut back on some hours – get some ‘self-checkout’ lines so customers can stop bitching about how it takes “forever” when they give us 5 coupons and refuse to acknowledge that they can only use 1 per-transaction (which - considering if they’re all different kinds - is a retarded policy) and why even have this policy when 100% of the time we’re told to just ring up everything separately so as not to lose the sale. OH! SHIT! Now I’ve got to calculate which coupon they’d get the best deal with because nobody knows basic math anymore even though everybody’s cell phone should have a calculator along with their 80gig mp3-player and 10megapixel camera.

Their selection of music sucked, too (the “world” section excluded). The place was so damned by declining CD sales and, since it’s basically become McBorder’s, nobody below the corporate level is allowed to engage in supposed suggestions on what we should stock or what kind of ideas might help. An employee once suggested we house CDs and EPs from more local bands (we live in fucking Chicago, the blues capital of the world). This was, perhaps, the best idea I’ve ever heard when it came to a practical way to increase sales… way better than spending after-hours making the books flush to the shelves or by thinking we can basically trick people into buying things with a “loyalty program” that has impractical requirements and bogus benefits.
P.S.
I have yet to have any health repercussions from all that “expired” food I ate. MmmmmMMMmmmm, free Cheese & Tomato.

Anonymous

June 5 2008, 04:23:29 UTC 3 years ago

At least your store is still there.

I was hired into a Waldenbooks in 2005 as a member of the management team. I was promised raises, and promotions as they became available.

Instead, what I got was a cost of living increase that put my pay for being a part-time manager at less than $1 an hour more than new hires, and despite being the most experienced and qualified (15 years of retail management experience) I was passed up because the district manager is known for not promoting straight men (although women and gay men get promotions pretty easily). This was all whispered to me by some managers that were outgoing, and it proved to be true.

In two years we went through three store managers, each with their own way of doing things and no end of negative things to say about previous managers. The second and third manager took the opportunity to remove our LGBT section and push the African American Fiction section to the back of the store (which, by the way, got ALL SORTS of angry comments from African American customers, along the lines of "back of the bus?") They also moved our large, popular social science section to a tiny shelf and replaced it with a huge Religion (Christian) section-- Which wasn't very popular in our college town.

Finally, a couple months after passing me over and hiring a new, younger, less-qualified Assistant Manager from outside the company (so much for "promoting from within") they told us, a few days before a major holiday, that our store was going to be closed a month later. There isn't even another Borders store in the area!

Thanks George Jones, for killing off any part of the company that has "books" in the title!

So a month later our store was closed. They asked us to stick around to get severance (1 week's pay per year with the company) and didn't so much as hint at offering any of us the possibility of a transfer to another store.

My reward for leaving my previous, higher-paying job to accept a management 'career' at Waldenbooks was getting laid off a year and a half later. If I had known George Jones was going to hatchet all the Waldenbooks stores, I wouldn't have bothered.

We weren't a losing store. We usually exceeded plan. We had great Rewards numbers (or did, until it became clear that the effort didn't save our store from closure). We had a loyal customer base with lots of regulars who came to us because they didn't like the big stores with coffee shops, and because WE KNEW THEM and were able to take care of them well. The only reason we were shut down was because Jones wants to distance Borders from being pigeonholed in selling "just" books, and wants to turn it into a mini-Saks Fifth Avenue, so the powers-that-be started offing all the old-style Waldenbooks stores which had a focus on books-- not music, not movies, not toys, not knick-knacks, not food-- but BOOKS.

We were closed because we didn't sell enough non-book merchandise. We were shut down because we couldn't push the other stupid shit they wanted us to push, and we didn't have room for any more stupid shit that had nothing to do with books.

We were closed because we couldn't be turned into a department store, like some of the bigger Waldenbooks.

So be warned: If you're in a small Waldenbooks, you ARE doomed. They WILL close it. Get a transfer to a Borders before it's too late, or do like one of our social-climbing, butt-kissing, managers did and get yourself a cushy assignment managing the Day-By-Day Calendar Company's seasonal kiosks (which apparently entails telling other people what to do, and then sitting on the mall couches making phone calls all day).

Bitter? Hell yes, I'm bitter. They fucked me over, and all my employees were equally screwed. They left us all unemployed in the WORST market in the country, at the worst possible time, with barely a "thanks". They guaranteed me advancement, praised my work over and over, and then just left me out to starve when the lights went out.

They don't value hard work or good ideas. They value ass-kissing and social climbing. If I'd been ruthless enough to get one of my bosses fired I'd probably be in the corporate office now.

Oh, and to the jerkoffs in the warehouse: You put just ONE BOOK in a huge box? Are you fucking idiots?

Anonymous

3 years ago

[info]giveadont

3 years ago

[info]giveadont

3 years ago

Anonymous

3 years ago

Anonymous

3 years ago

Anonymous

February 22 2009, 05:23:38 UTC 3 years ago

Just F* Borders

It's not worth the time; it is a stagnant store that persecutes its employees, sucks them dry and gives horrible hours and terrible service. They don't explain their bullshit company policy clearly and then persecute miniscule mistakes they trick their employees into making/admitting. They have this bitch LP lady too.
The company sucks in general and I won't be surprised if it went to hell with the other closing chains in the economy (though I hope not since so many people depend on the job).

Anonymous

February 24 2009, 02:46:40 UTC 3 years ago

Agreed

"i just really wanted to say soemthing, i know that Corporate reads this community and i want to be the voice for people who feel they can't say all that they want to here....so call me the community's new asshole"

LOL-An LP told us that they watched YouTube videos of a Borders Store.
after that I watched all the videos...and you would THINK we GAVE a damn...
right. I might as well take pics and replace the kids with LOLcats.
I can has borderz??
AS IF corporate really gives a damn about how well the store functions or pleases the customer [hell, sorry pro-borders peeps; some B&N can be visual eye candy-this one is visual eye-dump). It just wants their money, our labor for cheap.

i can kick borders?
hell yah.

Anonymous

March 9 2009, 01:45:20 UTC 3 years ago

Re: Agreed

YEA BORDER SUCKS THEY TOLD ME THEY DON'T HAVE A BOOK WHEN THEY CONFIRMED MY RESERVATION.

WORST BOOK STORE.

Anonymous

3 years ago

[info]captainfist

April 18 2009, 23:46:13 UTC 3 years ago

The inconsistency is beyond ridiculous. I got bitched at for following the stipulations of a coupon. Exclusions are clearly listed on the coupons; one would assume that if you're in a book store that you are literate. This is not the case. Dealing with the stupid masses is not bad enough but we have to deal with the exceptions to the "rules" without ever knowing when these exceptions are to be made. Why doesn't corporate just give the damn store away to the lowest bidder and be done with the mess they have made.

[info]hagdinvincible

December 15 2009, 23:27:10 UTC 2 years ago

LGBT pro/anti?

I noticed that at some point between July and December of this year our local Borders in Winchester VA removed the "Top however many places to work if you're LGBT" (don't remember what organization the rating was from) decal from their door. Does anybody know where those ratings come from, why the change, and whether it was the store's choice or the chain's? I'm very curious.

Again, don't know if it's store or chain, but I was VERY much less than impressed with their LGBT "section"--a tiny scattering of random pop-culture/humor books stuffed in at the far end of gender studies. FAIL. Even Barnes & Noble does better than that.

Comments/input/trolls? :)

[info]hagdinvincible

December 15 2009, 23:27:55 UTC 2 years ago

Re: LGBT pro/anti?

Oh gods I forgot I was using that userpic right now . . . perfect! :D

Anonymous

January 15 2010, 02:50:32 UTC 2 years ago

I Hate Borders

Borders does suck. Our GM just got fired today. All she knew how to do was walk around the store and boss people around and bad mouth her supervisors. how unprofessional can one be? I have been working there for almost three years now and not once have they given me a raise.in fact one of the newer employees gets paid more than me even though she sits on her ass and does nothing and even admits she is lazy. Our IPT supervisor is completely useless along with our IPT team. I can never find any of the new books that are supposed to be on the floor because our IPT team never does anything on time. Our managers and supervisors lie to customers to get books donated and sometimes i feel that donated books don't even go where they are supposed to. Us employees are never appreciated for making an effort to sell the make titles, which is the worst excuse a retail store can have to make extra money. instead we are threatened with less hours if we fail to sell two per day or some bullshit like that. i used to like working in borders a very long time back when it was actually a good store. but that is changing every second of every day. our cafe is always closing early bcos our cafe supervisor is another useless person who was added to our team and therefore the cafe is always out of the products necessary to make the food and drinks with. overall a horrible place to work in. don't ever work in borders even by mistake.

Anonymous

April 26 2010, 05:53:08 UTC 2 years ago

cant believe you didn't strangle patty

i met many dm's at borders during my time and she is the absolute worst. Dumb, dumb, and dumber.

She just rambles on and on.

It goes to show you that the worst have been kept and the best have left this shell of a company long ago.

Anonymous

January 3 2011, 22:50:22 UTC 1 year ago

Borders can suck my dick!!!!!

I've worked at borders for several years now, much to my chagrin which is why I remain annonymus. Sometimes people get in a rut which I guess i'm no different. Anyway,i've had to endure several years of bullshit politics and asshole GMs,DMs,Loser Supervisors with no lives of their own except borders. My story starts during the late 90s when borders was experienceing a boom time. When I first got there I met a few loser assholes who had no lives of their own,but, I figured the benefits were good and having a 401k didn't hurt either,and I could deal with the assholes (co-workers and customers as well) At that time borders wasn't a bad store to work in,and the GM of the store wasn't that bad a person either.However,in and around 9/11 thats when it really started going down hill.it was at that point they started hiring all these "Yes Men type ass kissers" who towed the company line,and agreeing with upper management with anything they said.I remember when the space shuttle exploded the GM at the time, well, lets just call him asshole. I commented on how many people were in the store despite the news,and he shot back "well actually we didn't make plan!" and I was like OK. This was only the beginning.when they eventually remodeled the store and completely fucked-up the music department.But they real fun began when that fucked-up borders rewards program began. The GM at the time was acting as though his ass was on fire he was running around telling the employees to get borders rewards because he was getting threatening e-mails from corporate.and the peroid a year or two ago when they were pushing the make-book titles and this one retarded manager kept telling us "go around the store with your make-books" because she was in fear of getting shit-canned.Now there asses are on fire because of that borders rewards plus program there trying to push for $20 a year as if thats really going to help borders. on top of that they just hired a GM who managed a clothing store.(LOL) I'm just curious how come they don't hire someone who has books smarts? Y'know,someone who might know a little bit about shakespeare or catch 22 as opposed to trying to sell the latest glenn beck piece of shit.borders is on its last legs and quite frankly I could really give a shit anymore and why should I? I mean, when I first started there,I was a full time employee with benefits,a 401k and all that bullshit,and now I'm lucky if I work 2 days a week and i'm supposed to pretend I care? What Bullshit!!!!!

Anonymous

January 4 2011, 19:56:21 UTC 1 year ago

The titanic is sinking

The Titanic is sinking!!!!!!!!

Anonymous

February 10 2011, 20:38:47 UTC 1 year ago

and here we go again!

Boy it seems Borders is in the hole again. I currently work there. Just got a raise not too long ago, and now the store is most likely going to close. Thanks guys!

Corporate needs to wake up.

My store is a particularly unfortunate joke of a superstore. As usual, it isn't important what we have in stock (cause we receive one shipment a week if we're lucky, and even receive make titles up to at least a week late...great going folks! Don't stock books for the release date)...it only matters how many plusses we sell. It's to the point where they expect us to hook people into buying one, when it really won't even apply to that person (a person who only buys magazine, was recently talked into one, under the guise that the discounts actually help him out). As one person said...used car salesmen!

The plus is a joke in itself. Half the time it doesn't even factor in to a sale, and not because items don't qualify, but because the computer doesn't recognize it (a brain, math savvy customer noticed this one day). The company wonders why it pisses people off. In my store...the special order system never works. It cancels orders before you have a chance to even finish them sometimes, and I've had to start over up to as many as 4 times on a single customer.

Corporate keeps the company in the middle ages, and all they give a shit about is selling plusses. And the real plus is...they're gonna close the store down really fast, and out of nowhere, and leave people (one of which who even moved to the area for their job) jobless because they can't get it right. I remember when Borders was a cool place to be. But, working for the company twice between 2007 and current time shows what a bunch of dinosaurs the corporate kings and queens are.

Anonymous

February 17 2011, 00:47:55 UTC 1 year ago

Working at Barnes & Noble Sucks Too!

I often wonder which sucks worst, working for Borders or Barnes & Noble. It looks like the same BS at both comapanies.

http://community.livejournal.com/bn_booksellers/

Anonymous

February 17 2011, 01:32:10 UTC 1 year ago

Re: Working at Barnes & Noble Sucks Too!

companies. SP

Anonymous

February 19 2011, 20:56:13 UTC 1 year ago

Was it all worth it?

So...Were the"Make Books"worth it??? Well... were they???? Ron???.....George????.......Hello????.....Anybody???......Hello????.......

Anonymous

February 19 2011, 21:31:07 UTC 1 year ago

Greensboro Borders closing

My wife has worked for the company for 12 years and when they said the store is closing they also said that even though she is a part of management that she would not get anything as a severance. General mangers, assistants, and several other key holder positions are going to receive what they call bankruptcy bonuses(What the hell is that). Borders is screwing those employees over that have given most of there work career to them. The problem that I have with this is that the CEO and top executives are probably still getting paid way to much and getting bonuses on top of that. Why don’t they take a pay cut and invest the money into the company and try to make sure they did not have to put so many people out of jobs. The least they could do is give some kind of severance package to the employees.

Anonymous

February 21 2011, 02:05:27 UTC 1 year ago

Further down the pipeline...

I just posted about our store closing, and liquidation is downright hilarious. It is honestly making me contemplate walking out, without sticking it out in hopes of the unemployment gravy train.

I should have earned enough, and should be eligible according to everyone I've consulted about it. Thank god. The hilarious thing, is our managers are expecting us to do even more work in liquidation. Stay till 9 o'clock and put up signs...on a sunday where you close at 7. Clean the store including the foot high pile of crap in one of the bathrooms. It has descended into hilarity. I can't believe management even cares. Seriously. What are they going to do? Fire us? Hah! Our managers are gettin' the same too, no severance. At one point, I would have put the extra strain on my back to help out my managers, but now they are grinded into the dirt, and tryin' to slap these orders on us given from liquidation. A few are still as cool as they can be in this extreme time, but the others are so deep in the cogs of this vicious machine, that they are just walking zombie yesmen.

Make the store look nice, for when people come in to take photos? Why the hell even take photos? It'd take someone working all night to clean up the shit the animals (aka, people who never gave it a thought to shop with us when we needed it...now they're all like...wah boo hoo you're closing...well, tough shit) are leaving us with in the store. I have quit caring. It doesn't matter anymore. This is a nice little slice of the internet to vent. And screw those corporate dinosaurs. They're bonuses can take the next boat down to hell and back for all I care...now we're supposed to shovel down this boatload of orders for liquidation...with an insourmountable # of people in the store asking us questions, and being downright ignorant...when we're so understaffed, that the people in the store number 100 to our 5 staff members? Kiss my ass, Borders. I've worked for you for the last time, and I'll be laughing to high heaven as the rest of your stores have to close, cause there's no way they're gettin' out of the debt they got themselves in. This company blows. Sucks harder than just about anywhere I've ever worked. End of story!

Anonymous

February 21 2011, 02:09:20 UTC 1 year ago

Oh yeah...

They still are trying like hell to make us shelve stuff. Honestly...who cares? Put shit in the right section? Are you kiddin' me. I couldn't identify the bestsellers in a line-up at this juncture. We've just been leavin' it on carts and stickin' sale signs on it. Not kosher, and irritating to both management, and the liquidators...but who cares!

Let's just say...the mystery/thriller section, is now home to legos. I'll put shit wherever the hell I want. Stop with the corporate crap. The store is done. People will buy whatever, and we'll never keep up, stick a sock in your mouth, and a fork in the store...it's all done!
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