Comment from bismarn's thread.

-----Original Message-----
From: Mike Steele (Zone VP)
Sent: Sat 1/2/2010 11:23 PM
To: Mike Steele (Zone VP); Zone 5 DMs; Zone 5 GMs
Cc: Zone #5 Leadership Team; Art Keeney (Store Operations)
Subject: RE: Piano Teacher Update

10:53:01 PST - 16 stores at ZERO.

To the GMs of these 16 stores, thanks for nothing. Had you managed your inventory, processed your freight and/or effectively executed a simple expectation (SELL at least one Make/Key ITEM EVERY DAY), your team (Zone 5) would have won. The same message applies to any store that posted a ZERO on Piano Teacher any of the past 6 weeks.

As it stands we need ANY and ALL stores still open (Hawaii and late closers), we need you to step up and sell 18 units. Please do so with integrity because cheaters never win. If you can deliver we will finish one, one-hundreth of a percent ahead of Zone 3 for PTD sales of Piano Teacher. If not, we lose…again.

To ALL GMs - Please understand this clearly, HANDSELLING KEY AND MAKE ITEMS DOES MATTER! Every unit your teams sell matter. When you or your fellow store leaders coast, take one day off, take one hour off, take one Service Manager shift off, you prevent OUR TEAM from winning. We all have to work together with discipline, integrity, and leadership. That has been my message from day one. We can accomplish anything we desire but not without effort.

In 2010, Zone 5 WILL win. Be a part of the winning team. That is within your control.

Good night,

msteele



From: Mike Steele (Zone VP)
Sent: Saturday, January 02, 2010 8:59 PM
To: Mike Steele (Zone VP); Zone 5 DMs
Cc: Zone #5 Leadership Team
Subject: RE: Piano Teacher Update
Importance: High

Well, it’s 8:43pm PST and we still have 18 ZERO stores. Ridiculous.


We NEED 40+ units sold in the closing hour or two to finish #1 for the period. Zone 3 is in the clubhouse at 111.88%. We are at 111.66%. WE NEED 40 UNITS! Let’s get there!

Gervin – You have the most time left on the clock. Copy me on your communication to your team to get them pumped about getting us there in the final minutes.

I would love to have bragging rights for Zone 5 on my calls Monday.

Thanks,

msteele

From: Mike Steele (Zone VP)
Sent: Saturday, January 02, 2010 7:27 PM
To: Mike Steele (Zone VP); Zone 5 DMs
Cc: Zone #5 Leadership Team
Subject: RE: Piano Teacher Update
Importance: High

As of 6:42pm PST, we have sold 383 units and are at 104.4% to goal. We will finish at least in second place since the Zone 2 stores are all but closed and in the clubhouse at 102.6%.

22 stores still are not on the board. Art, Steve and Linda are all in. Lots of districts with one or two zeros.

Brian/Gervin – your scoreboard looks like a box score of a baseball game….lots of zeros and not enough runs.

We need a TON more to take first for the week (we snooze and therefore will likely lose) however, a strong finish WILL give us the win for the entire period on Piano Teacher. We are neck and neck with Zone 3. Right now, Zone 3 is at 111.65% and we are at 111.39% with 2 to 3 hours left of business. Another 200 units sold should get us there.

Thanks,

msteele

From: Mike Steele (Zone VP)
Sent: Saturday, January 02, 2010 4:51 PM
To: Zone 5 DMs
Subject: Piano Teacher Update

As of 4:43, we are up to 294 units sold. We made our goal…thanks.

206 more to sell to get to the stretch target for the day.

Linda still the only DM with all stores on the board. Several of you are close but not there yet. Let’s get there!

MIKE STEELE | zone 5 vice president | BORDERS |
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