Log in

18 February 2011 @ 11:50 am
Bounced paychecks  
Anyone have a problem with their last check? I've already had to call payroll for one employee today. I wonder how many more times I will call today. It also makes me wonder about our next check...
(Anonymous) on February 18th, 2011 06:32 pm (UTC)
From the thread below
Update: Procedure for Requesting a Reissued Check or Cash Advance
As announced yesterday, the Payroll Department is moving quickly to assist associates who have experienced problems depositing or cashing their most recent paycheck.

If a financial institution has chosen not to honor an associate’s most recent paycheck, he or she has two options:

1. Payroll will reissue the check and send it via FedEx to arrive at the associate’s store or home (their choice) tomorrow, Saturday, February 19. (Please note that the deadline for requesting Saturday delivery is 2 p.m. (Eastern) today. Reissue requests received after that time will arrive at the associate’s store or home on Tuesday, February 22.)
2. Payroll will authorize the associate’s manager to issue a cash advance.

In either instance, the associate’s manager should contact the Payroll Department at (800) 331-9036. To allow Payroll to begin processing the request immediately, please leave a message with the following information:

• The associate’s name
• Contact information
• Store number and employee ID number
• Which option the associate would prefer: a reissued check via FedEx or cash advance (if reissued check, please specify where the check should be sent)

For reissued check requests, please note that Payroll will not call back unless they have a question. For cash advance requests, Payroll will return the manager’s call with an authorization number and instructions for issuing the advance.

Again, Borders sincerely apologies for any inconvenience this may have caused and will reimburse any banking fees incurred as a result. Please fax a bank statement or other proof of the fees to (734) 477-4022 to request reimbursement in the associate’s next paycheck. Be sure to the associate’s name and employee ID number are clearly indicated on the fax.

Thank you for your continued understanding as we work quickly to resolve this problem!
(Anonymous) on February 18th, 2011 07:00 pm (UTC)
Bounced checks
If the bounced paycheck caused you to bounce checks I would STRONGLY recommend you print out from Bookmark the above information and take it to your bank and show them this was not your fault.

Every bank can look at your account and one of the things that comes up under your account is an indicator that shows how many "returned itmes" you've deposited and how many times, if any, checks you've written weren't honored due to insufficient funds in your account.

It is simply smart management of your personal affairs to let your bank know that this wasn't your fault.
(Deleted comment)
(Anonymous) on February 18th, 2011 07:44 pm (UTC)
Re: From the thread below
what about for those who called in after 11am?
(Deleted comment)
(Anonymous) on February 18th, 2011 08:02 pm (UTC)
Re: From the thread below
Shit, that's stupid. Half the people probably didn't even realize the check had bounced because we were at WORK working for this company.
(Anonymous) on February 18th, 2011 11:49 pm (UTC)
More AA Bullsh-t!
This is all such BS!
AA has done nothing but lie to us from the start of all this sorry mess.
"Payroll will begin to process the request immediately" from a message?
You have the option of requesting FedEx or a cash advance? Do you really believe you will get your check again, issued from a empty payroll?
By FedEx? Really? Reimburse your banking fees? No kidding?

Tell me pretty lies. And pass me the K-Y.
(Anonymous) on February 20th, 2011 04:06 pm (UTC)
Re: From the thread below
I work at a Borders not on the closing list and my last check bounced. I deposited the day I got it (last friday) and I guess the bank held it and just tried to cash it in. Because it is showing up as bounced today.
(Anonymous) on February 20th, 2011 09:55 pm (UTC)
Re: From the thread below