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17 August 2011 @ 03:19 pm
Report from the Frontline  
In a BSS that is doing really well numbers wise for this whole process. Figured I'd give my POV, test the waters for what else is going on out there.

It took a while but we are finally getting those massive daily shipments our liquidator promised us at the beginning. As I said the other day, we started getting pallets from the return center (or possibly product that didn't sell from stores that closed in an earlier round).  We are also getting product from the warehouses still--the boxes are no longer sorted, except for bargain. Not really surprised, but as someone who was never so quick with the sorting to begin with, well, its a good thing I only have to worry about general vicinity now.

Getting huge deliveries from the liquidators of 'augment' product: candles, perfume, blankets, stuffed animals, puzzles, games, toys, ugly bags, Vera Bradley...?

Our Liquidator still expects us to keep up displays--better sales numbers for him. At first it was really hard to even pretend to care, but now its something to do as the thing that ate up most of my time in the store (customer service) is completely moot.

We are starting to get customers from further away. Its been a long time since I've seen most of our regulars.

We are sort of adjusted to this new routine now. Its easy to loose myself in the routine and forget for a moment here and there that this really is the wind down. The fact that 325 means three lindor balls in a register is about to become a completely obsolete piece of information.

How is everyone else faring? 
(Anonymous) on August 17th, 2011 08:49 pm (UTC)
just quit
My best advice is to not "lose yourself" in a daily routine that only has 3-5 weeks left in it. I would suggest people just focus on finding another job.

In the event you find a job that looks good, take it. My bss has had more turnover than I expected and since its for people moving on with jobs that will be here for longer than 30-60 days thats a good thing.

The liquidators would love nothing more than people sticking around as thats the only thing that really matters to them. Unless you have another store near they can pull staff from nothing bugs them more than the fear they would have to really "work" in the stores and ring customers.

Its allot more fun for them to be salespeople and promise these "great bonus" dollars you will never see more than 40% of the amount they pitch to you.

Oh but on the bight side if your good they will give you a Borders bag filled with used paperclips, printer paper and a few sharp razor blades
smallbluebook on August 18th, 2011 04:58 am (UTC)
Re: just quit
Oh, I'm looking for another job--but in the meanwhile I'm still on the Borders boat.
(Anonymous) on August 18th, 2011 06:46 am (UTC)
We didn't get much augment (smaller store, so maybe that's why). I cannot stand the 'you-pay' sign obsession... Wonder if they've done any studies on those, cause I'm willing to bet they don't improve sales at all. People are grabbing whatever we put in front of them and don't read the signs! But we're keeping up, most of us have found other work and are doing both or have put in two weeks now. We have a great store though, so people still work hard on tasks...and are mostly decent to customers still, though not really focusing on them more than necessary!
wild_rhino on August 18th, 2011 01:00 pm (UTC)
I just wish our store would get any of the product from the warehouses we were promised. It is really starting to look barren in a lot of places.
(Anonymous) on August 18th, 2011 03:08 pm (UTC)
They've probably already targeted you for early closure.
(Anonymous) on August 18th, 2011 07:26 pm (UTC)
I saw a group of six customers the other day and my first thought was "10% off".

I'm done in two weeks. I'm sad to leave my awesome coworkers, but totally done and checked out in terms of what this job has become.
exbgi on August 18th, 2011 09:50 pm (UTC)
shipments and DC's
The TNDC loaded out its last pallet/truck yesterday. The DC is now empty. Don't understand why stores haven't been getting hit with deliveries. We worked 10 and 12 hours a day processing as much as 450,000 pc/books a day. Maybe the carriers are backed up. We had to be slamming them pretty good.
(Anonymous) on August 18th, 2011 10:01 pm (UTC)
Re: shipments and DC's
Our store got seven BIG pallets today.
(Anonymous) on August 22nd, 2011 04:14 am (UTC)
It's too late since our store closed back in April, but here's some quick suggestions on what to do with the rest of your customers:

(Anonymous) on August 22nd, 2011 03:32 pm (UTC)
you're a sad, bitter sack of shit
(Anonymous) on October 5th, 2011 03:20 am (UTC)
That link is hysterical! After working at Borders for five and half years, I got a job at the went through a liquidation two weeks into the start of the job. Talk about dejavu!!